expertise

We're expert at...

Since 2008, we've provided consumer and b2b market research for leading companies, across a variety of industries. 

Whatever area your organisation operates in, we will apply our considerable research knowledge and techniques, to provide customer-centric answers and resolve any challenges you may have, by detailing exactly how your target audience thinks.

We have substantial experience of, but are not limited to, designing research programmes in the following disciplines:

Financial Services

financial services

Banking, Savings, Investments, Pensions & Retirement

  • We conduct research with various types of people, including equity investors, retirees, financial advisors, finance directors or savings & investment attitudes of the general public.
  • Bespoke surveys, regular trackers and omnibus studies used to create detailed industry-standard reports, engaging media stories or for effective strategic decision-making.
  • Complete global capabilities, having surveyed equity investors in more than 30 countries, across 6 continents.

Marketing Communications

marketing communications

PR, Advertising, Promotions, Media campaigns

  • Our research delivers robust statistics, used in news stories, ad claims or for evaluating campaign effectiveness.
  • Working closely with our clients, we develop surveys that deliver unbiased and credible results, that stand up to scrutiny.
  • We review all published materials that are generated from our research, including press releases and written reports.
  • A Research Director is available throughout the whole project to answer any queries, including directly from journalists.

Brand Health

brand health

Brand Equity, Competitive Mapping, User Profiling

  • Perceptual mapping evaluates a brand's strengths and weaknesses in a competitive context, as perceived by consumers and presented in a comprehensive, visual format.
  • Profiling current and potential brand users is used to help brands target the right people, mapping markets in terms of consumer demographics, behaviours and attitudes.
  • Recommendations on how to improve brand values and create a competitive advantage, by tracking changes in perceptions over time.

Product Innovation

NPD innovation

Evaluting Concepts, New Product Development, Sales Forecasting

  • Working with FMCG brand owners and design agencies, our NPD research tests all aspects of product innovation, from concept evaluation to refining finished products.
  • We draw on years of experience using proven techniques to optimise product features, including naming, pricing, packaging, positioning and promotional messages.
  • Sales forecasts, for the initial two years after launch, can be included for product tests and are used to refine strategic marketing decisions.

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